Keep your computer ON, and make a successful connection, then shut down your computer from the Splashtop session.ĩ. Take your tablet/phone to a different network (better with strong WiFi signal) than your computer's. Windows lover or non-Apple wireless router: Setup Linksys Wireless-G Broadband Router for port forwarding.Ĩ.Mac lover: Setup Apple Extreme for port forwarding.The links below provide two samples for your reference: This is important and requires some technical know-how. Perform port forwarding ( both TCP/UDP for ports 6783~6785, and ports 7, 9) for your Streamer on your home router. We recommend that you keep this default value, if these ports are not occupied by some other app.ħ. By default, ports 6783, 6784, and 6785 will be used by Splashtop 2/Personal/Business (shown in the illustration below). The Port field is where you specify the starting port number of the three continual port numbers that will be used by Splashtop 2/Personal/Business. Your public IP address should not be like ".y" or "10.0.x.y" - If you don't know it, you can find out what the IP address is by visiting a web site such as ' ' from your computer directly.ĥ. Manually add a public IP address for the computer that you want to awaken. Tap the Advanced tab and then Specify IP Address.Ĥ. Tap the Settings button(gear icon) near the upper right corner of the screen.ģ. Make sure you are using iPad with the latest Splashtop Personal (Splashtop 2) app, version v2.x.Ģ. However, it does work for many cases including the test-cases in our Test Lab.ġ. This is only for iOS and Android device users and * not guaranteed* to always be successful. Steps to trigger Wake-on-Lan from remote network: You could also use the checking tool to make sure the settings are correct.There might be times when you will need to tap the Wake up this computer button several times instead of only one time, to ensure that the computer has been awakened.Then you can click on the "Wake up" button under the PC name (button only appears when the PC is offline).Click on the "gear" icon next to the PC you want to wake up.Tap on the Wake up this computer button to attempt to wake up the PC computer from either a Powered-off, Sleep or Hibernation state or a Mac computer from a Sleep state. A Wake up this computer button will display, as shown above.ĥ. On your tablet/phone, you should see the computer you want to awaken shown as an unavailable one (gray computer icon).Ĥ. Keep your computer ON, and make a successful connection, then shut down your computer (power off).ģ. On your tablet/phone, launch Splashtop Personal app.Ģ. Steps required to wake your computer from Sleep or Hibernation mode:ġ. Steps to trigger Wake-on-Lan from local network: If you are using only battery power on the laptop, this may cause an attempt to use the WoL feature to fail. If your computer is a laptop (for example, a NB, Mac Book Pro or Mac Book Air), please make sure the power cable is plugged in to an electrical power source. Your computer must be connected to your wireless router using the network cable (Ethernet).Ĥ. Make sure the Wake for network access option is selected in the Energy Saver settings.ģ.Configure your LAN network interface adapter ( Control Panel -> Device Manager -> Network adapters).Enable Wake-on-LAN in the system BIOS if you want to allow your computer to wake from a powered-off (i.e., Hibernate) state.For example, it might be "Wake on LAN," or "Onboard LAN Boot ROM," or something else. Please note that the term in BIOS might vary. Configure your computer to be Wake-on-LAN ready. (This step pertains to PC only Mac users can ignore this.)Ģ. Make sure your BIOS supports Wake-on-LAN, and that this option has been enabled. To connect to your computer when it is in Sleep or Hibernation mode, you need the following:ġ. (New) On Windows 8 or 10, you need to disable "Turn on fast startup" function to be able to wake it up from powered off state. Please note that currently, it is not possible to awaken a Mac computer from a powered-off state via the WoL feature, although it can be done from a sleeping state as described below.
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